Cancellation and Rescheduling Policy

Cancellation & Rescheduling Policy

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We absolutely understand that life happens! However, because we reserve this special time just for you and turn away other clients to hold your spot, we do need to ask for advance notice if you need to cancel or reschedule your session.

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To hold your appointment, we collect a 50% deposit at the time of booking. This ensures your spot is saved just for you!

Here’s how our cancellation timeline works:

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• More than 48 hours notice: You’re all good! Reschedule anytime with no charge, and your deposit moves to your new appointment.

• 24–48 hours notice: Your deposit (50% of the session fee) will be forfeited, but you won’t be charged the remaining balance.

• Less than 24 hours notice: The full session fee will be charged.

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What about emergencies?

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We’re human, and we get it—true emergencies do happen. If you find yourself in an unexpected situation, please reach out to us as soon as possible. We’ll review each case individually with compassion and care.

That said, even in emergency situations, we may still need to charge the applicable cancellation fee, as our time has already been set aside for you and can’t be filled on short notice.

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We so appreciate your understanding and respect for our time and livelihood. It means we can continue showing up fully present for each and every session, including yours!

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Thank you for being part of our healing community.